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  • Viewing and Printing Reports in GoMembers 4gov

    Overview A lot of the actions taken in 4gov result in the generation of a report or file to print. Usually, each generated report/file is open in a new tab/window, allowing for review and even printin...

  • Modifying the Parameter File for Printing in 4gov

    Overview This article provides step-by-step instructions for modifying the parameter file in GoMembers 4Gov to adjust the left margin setting for XXX-MISC printing. This adjustment helps users make ap...

  • Troubleshooting "ERROR performing line no: 005 in ubp470a" When Running Update Rcpts from C/R under Utility Billing

    Overview Users may receive the following error message when running the Update Rcpts from C/R program from the Utility Billing module: ERROR performing line no: 005 in ubp470a RU ub470z 331 ux =056008...

  • Creating a User Account in 4Gov

      Overview This guide outlines the process of adding a new user within the 4gov System Administration interface, focusing on the necessary steps and fields required to effectively grant user access an...

  • Granting User Access to 4Gov Programs/Modules

    Overview In 4Gov, user access is granted to each program separately. This action is required after creating a new user, as new users do not have access to any programs.  This article describes the pro...

  • Financial Accounting Reports in GoMembers 4Gov

    Overview The 4Gov DiLOG module offers financial accounting reports that can be accessed from the DiLOG Accounting menu. Under Inquiry/Standard Reports, several types of reports are available. To learn...

  • Running Reports in GoMembers 4Gov

    Overview The process of running most reports is pretty much the same in all the modules. Under the menu page of each module, search for the Report menu group, as most of the associated reports will be...

  • Entering Meter Readings in GoMembers 4Gov Utility Billing

    Overview This article provides a step-by-step guide for manually entering meter readings in GoMembers 4Gov, essential for utility billing processes. Process To manually enter Utility Billing meter rea...

  • Back-Room Processing in GoMembers 4Gov

    Overview This article provides the required steps to perform a Back-Room Processing in GoMembers 4Gov. This procedure is helpful for support agents and administrators when performing Payment Processin...

  • Deleting users from the requisition module in 4Gov

    Overview As a 4Gov user, you may have recently deleted one of your users from the System > System Admin > User Admin menu. However, you notice that this process has not deleted the user from the Requi...